How do I pass user verification?
Step 1: Go to "Verification" section
Log in to ZIO website.
Open your profile page.
Find "Verification" option in the menu. If your account is not verified, an exclamation mark will be displayed next to this item.
4. Click on "Verification" tab to start the process.
Step 2: Prepare and upload documents
You will need to upload scans or clear photos of two documents:
Required document. Passport of your country: the main page with photo and data.
The second document to choose from:
Driver's license
International passport
Military ticket
INN
File Requirements:
Images must be clear, and all data and photos must be clearly visible.
Documents must be valid at the time of submission.
Step 3: Wait for administration to check
After sending documents, wait for their verification. This process may take some time.
Verification result:
If successful: a verification icon (check mark) will appear in your profile confirming your status.
In case of refusal: you will receive a notification stating the reason. You will be able to correct these shortcomings and resend the application.
Important: Providing false documents or attempting to cheat the system will result in denial of verification or account blocking.