ZIO Callback Widgets
The callback widget is a tool on your website that allows a visitor to leave their phone number, and the system automatically or your manager calls them back. It's simple: the client doesn't wait on the line, and you get warm contact without too much effort
Install widget
Callback Features
Everything for fast communication with clients
Reminders to clients
Record Analysis
Recording via social media
Setting up Form fields
Transferring and canceling records
Notifications to employees
Record statuses
How it works
Just a few steps and you will receive calls through the website
01
Install the widget on the website
Copy the finished code from the CRM and paste it into the HTML of your website. The widget will appear in the corner of the screen
02
Set up processing scenarios
Choose who to forward calls to: a specific manager, a group, or enable auto-call via IP telephony
03
Specify the work schedule
Determine when the widget suggests calling now and when to leave a callback number
04
Accept and process
New applications are sent to CRM. You can immediately call the client from the system or delegate it to a colleague
Seamless integration with CRM
The customer left a number — the card has been created in the CRM. You have called, and a recording of the conversation has been attached to the contact
1. Instant notifications
As soon as the visitor leaves the number, the manager receives an alert in CRM, by email or Telegram. No delays — you are the first to respond to a warm customer
2. Quality assessment
Recordings of conversations are automatically attached to customer cards. You can listen to any dialogue and evaluate the manager's work
3. Conversion Reports
Analytics shows how many visitors have left a call request, how many have called back, and how many of them have become customers
4. Call history
All calls are saved in a single log. You can quickly filter out those that were skipped, processed, or assigned to a specific employee
Feedback
Hear it from those who’ve tried it
Flexible, smart, reliable—ZIO works where you do
FAQ
Got questions?We’ve got you
Our goal is for you to start receiving calls quickly without unnecessary difficulties. That's what they ask most often
What is a callback widget?
This is a small form on the website where the visitor enters his number. The system either immediately connects him with the manager, or creates a request for a callback
Do I need to program the installation?
No. You just copy the code from the CRM and paste it onto the website — it takes a couple of minutes. On many popular constructors, you can insert the code through a special block.
How much does it cost to use the widget?
The widget is included in the CRM pricing plans. For more information, see the Tariffs section
tariffs
How will the client understand that they will get a call back?
After sending the number, a message appears: "Thank you, we will call you back soon." Additionally, you can set up automatic SMS confirmation
Is it possible to receive calls on a mobile phone?
Yes. Requests with customer numbers are instantly received by CRM. You or your manager can call back from any phone — the client's number is always at hand in the contact card
What payment options are available on ZIO?
ZIO offers secure online payments with multiple options. You can pay in USD or crypto, depending on your preferences, and all transactions are processed safely within the platform
Is it safe to manage projects and payments on ZIO?
Absolutely! ZIO uses industry-standard security measures to protect your data and transactions, so you can focus on your work without worry